Hunter Highlights Vol. 5S

Freeman Auto Group increased its alignment and balance business by 67 percent after installing a Hunter-equipped inspection lane at its Irving, Texas dealership. The dealership service department currently handles about 100 cars per day. Vehicles with more than 15,000 miles – about 40 percent of its business – are as a rule driven through the 30-second inspection at check-in. Approximately one-third of these vehicles are flagged during the test as requiring service; nearly 50 percent of these require wheel alignment; more than half need brake service; and approximately 12 percent require suspension work. Using a printout of inspection lane results as verification, Freeman service advisors are able to achieve a level of more than 70-percent customer authorization for needed repairs! Freeman now adds Hunter inspection lanes to each of its new dealership locations.